SERVQUAL 법을 이용한 교통수단별 서비스 품질 평가

Title
SERVQUAL 법을 이용한 교통수단별 서비스 품질 평가
Authors
김종학김익기
Issue Date
2010-03-02
Publisher
國土硏究院
Series/Report no.
통권64호 (2010년 3월)
URI
http://repo.krihs.re.kr/handle/2015.oak/29586
http://library.krihs.re.kr/upload/publication/publication2/0000050125.pdf
ISSN
1229-8638
Appears in Collections:
Periodicals(정기간행물) > 2. The Korea Spatial Planning Review(국토연구) > 2010
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